Categories
practice service design

Launching a new design chapter

How might we set our team members up for success, so that they are equipped to launch into new missions? 

A refresh and realignment on design principles and frameworks. Reviewing 15 different journey episode templates down to one, CARE.

Creating the design playbook for the chapter and preparing takeaway toolkits and running in-house training sessions for product owners, scrum masters and project team launches. Communicating our teams capabilities in delivering insights, innovation and thought leadership.